Certainly the worst traveling working experience I've at any time had over a domestic flight! Late stry for no apparent explanation and took 40 mins to have to terminal. Then A further 40 for getting luggage. Horrible.
March 25 I flew from Austin to Ft Myers using a plane change In Charlotte. When scheduling my flight I requested wheelchair help. Needed to hunt 1 up in Austin. Was taken to gate 2hours ahead of time but was confident there could be support for boarding. Gate was transformed without having just one at he desk could find no aid, and with fantastic problem proceeded to new gate. Once more no guidance in boarding.
I sincerely hope to get a favourable reply in the future several times, so I can keep on using American Airlines for my journey.
I have a ask for reference variety 14716375252 from a vacation taken previous Nov. I would want to know the companies reaction.
I didn't have any baggage to examine! Why does AA Purchaser Service proceed to lie about explanations that the flight was overbooked? The ticket agent informed me the flight was overbooked.
que se emitme desde australia y aqui en bogota colombia no me dan ninguna solucion por favor espero pronta respuesta dios les bendiga
I understand that it could be a while in advance of USAIR and American software is going to be synched. But, there is absolutely no reason for your agents to become so disconnected.
I received a hotel to the evening, but I've to check out at 12 noon, and my flight would not go away till11:30pm. Now I have 12 hrs where by I'm stuck in LA with none cause to be in this article.
Instead of a repeat of the, It appears the temperature need to be watched closer. There is certainly as of now a eighty% possibility of rain, storm, achievable tornado outbreaks.
The weather conditions in Dallas from eleven:00 am right until well after 5:00 pm was blue skies and sunshine. The flight from Dallas to DC wasn't stuffed with climate as the path was immediate instead of altered except for slight turbulence which prompted altitude modifications in order to avoid. The climate in DC was very clear and no rain. Temperature predicted for Charleston WV did manifest forty five minutes once the originally scheduled landing time ought to have transpired. It is my belief that American Airways could have and ought to have presented additional in the way in which of logistical experience in Dallas for gate availability and contingency programs when gates are blocked, extra help for delayed connecting flights to help passengers and prevent missed flights, plus more humanity and comprehending for travellers stranded at nighttime in a big metropolis without information and facts, methods, etc. We were not available just about anything by Vanessa S. or even the gate personnel. I did go to the ticket counter in DC and also a Supervisor, Sandra did present our initial and only apology and information on lodge shuttles from your airport and a discount voucher excellent at various resorts. By the way, our baggage which was checked was not available to us on Friday night time and we were supplied a complimentary toiletry bag. Baggage personnel have been really courteous as well as the highlight of our client expertise. Due to the fact we couldn't get re-booked until finally the following day And that i couldn't get to Charleston WV as desired for company obligations, I rented a resort room in DC plus a rental car or truck and drove myself to Charleston WV from Washington DC. the subsequent morning as a way to get there as needed. The result of my encounter remaining me experience pretty upset in The client service accessible at American Airlines.
On 7/19/2013 I flew as a result of American Airways from Columbus Ohio to Las Vegas Nevada. We experienced a layover in Dallas Tx, at your Fort Truly worth airport. I'd the worst knowledge I've ever had Along with the American Airlines representatives there and After i known as customer service they have been no help both. 1st, a single of your respective representatives despatched us to the wrong gate; I had to request a agent in which our flight could well be departing from mainly because a gate range was not on my boarding move. We went on the gate instructed and ended up despatched to the wrong gate, due to the fact we were being at the incorrect gate we did not hear our departing flight details causing us to pass up our flight. We went into the counter requesting a status of our flight due to the useful content fact we experienced read almost nothing, a single AA attendant with the station was not ready to seem anything up for the reason that she was typing or performing something else. I discussed to her that it had been critical because we could miss our flight. She didn’t care. Although there was a lengthy line of individuals waiting around to speak with the only AA rep out there. I waited in line for so long as I could, I then noticed an AA representative going for walks by and I finished her for help, she stated there was nothing at all she could do and sent us to another AA desk. We went to that desk and we had been told our aircraft was right there outside on the brink of consider off and that they'd not let's over the aircraft since should they called the AA Reps around the aircraft and ask them to wait for us it will make everybody nuts?
I flew American airlines for The 1st time and it will be my past time it was the most Terrible knowledge I'd ever had by using a airline. never ever once more you experienced better Get the act alongside one another
I not too long ago took a flight from JFK to St Thomas on the Saturday eight am flight and experienced essentially the most helpful, effective knonwledgable flight attendant she was excellent. I'd personally love to many thanks her for building my excursion additional pleasant.